What is a conflict and why is testing for it important?
A “conflict” is something that occurs when two plugins or a plugin and a theme are incompatible with one another. Testing for a conflict is important because they can often be fixed easily, but only if the true nature of the conflict is known beforehand.
1. Identify if a conflict exists
- Disable all other plugins
- Switch to the default WordPress theme
- Test the slider
2. If the slider works, after following the three steps above, it means there’s an incompatibility somewhere.
3. Identify where the conflict is coming from.
- Reactivate a single plugin
- Test the slider
- If the slider stops working, you’ve identified the source of the conflict
- If the slider does not work, repeat steps #1-2 until you’ve reactivated all other plugins.
4. Finally, switch back to your current theme to complete the testing phase.
5. Once you’ve identified the source of the conflict:
Make sure everything is updated:
- Is WordPress updated to the latest version?
- Maybe your theme has an update available?
- Maybe your plugin(s) need to be updated?
Contact our support center with the following information
- Name of plugin(s) or theme that is conflicting
- Information about where the problem occurs (specific part of admin? or maybe frontend of your site?)
How to Test for Conflicts
