This legal Agreement (“Agreement”) between you (“Customer,” “Buyer,” or “you”) and ThemePunch OHG (“Essential Grid,” “us,” or “we”) governs your use of all services (“Services”) and products (“Products”) offered on our website. By accepting these Terms & Conditions (“Terms”), making a purchase, or using our Services, you confirm that you are of legal age and competent to enter into this Agreement.
We grant you a non-exclusive, limited license to use the Essential Grid plugin and other Products sold through our website, in accordance with these Terms (“License”).
1. Plugin Licensing
For a comprehensive understanding of your rights and obligations related to the Products, please refer to the specific license page on our website.
2. Live Updates
Live Updates are accessible to customers with an active license. Sharing or reselling your license key is strictly prohibited.
Updates are provided either for a 12-month period from the date of purchase or for the product’s lifetime, based on your license type. To continue receiving updates after this period, you’ll need to renew your license.
Upon successful payment, you should expect an email within one hour, often sooner, which will guide you to the “Account” page on our website. There, you’ll be able to generate your license key(s). If for any reason you do not receive this email, you can navigate directly to your account page. If necessary, you can reset your password using the link provided below the login form.
4. Intellectual Property
You hold no intellectual or exclusive ownership rights to any of our Products. All Products are the property of ThemePunch OHG and are provided “as is” with no warranties.
5. Site Content
All content on essential-grid.com is exclusively owned by ThemePunch OHG. Unauthorized reproduction or use of the content, for either commercial or non-commercial purposes, requires prior written consent from us.
We process refunds in compliance with our Refund Policy. Make sure to review this policy before submitting any refund requests. We reserve the right to amend our Refund Policy at any time without prior notice.
Support is available to customers holding a valid Essential Grid license. The duration of this support, along with live updates, varies depending on the license type: it will either cease 6 months or 12 months after the initial purchase unless the license is renewed. The unauthorized sharing or resale of your license key is a violation of this agreement and will lead to the immediate termination of your support license. For customers with a “lifetime” license, the initial 6 months of Ticket support are included. After this period, you can opt to purchase a one-year subscription to connect to our ticket support. This subscription remains active until you cancel it or until it expires. As long as you maintain at least one active subscription in your account, you’ll remain eligible for our support services.
8. Transactional Emails
By purchasing Essential Grid, you consent to receive transactional emails related to your license. These may include changes to the license, updates to these Terms, and license expiration notifications.
9. Account Suspension
We reserve the right to suspend or terminate your support license at our sole discretion, without refunds.
10. Pricing, Recurring Billing, and Payment Methods
We reserve the right to modify pricing and renewal rates. Stored payment methods will only be billed for the original license and not for any subsequent licenses unless you provide explicit authorization.
You can cancel your license at any time via the “Account” page on our website. No refunds will be granted for cancellations made before the license term ends.
13. Disclaimer of Warranty
We cannot guarantee compatibility with all third-party plugins, themes, or browsers. Support for such conflicts will be provided at our discretion.
14. Limitation of Liability
To the maximum extent permitted by law, neither we nor our suppliers or resellers shall be liable for any indirect, special, incidental, or consequential damages of any kind.
15. Jurisdiction and Venue
This Agreement is governed by the laws of Germany. You agree to the exclusive jurisdiction and venue of German courts for all disputes arising from this Agreement.
By placing an order, you acknowledge that you have read, understood, and agree to these Terms. We reserve the right to modify these Terms without prior notice.