The Agreement
This legal Agreement (“Agreement”) between you (“Customer,” “Buyer,” or “you”) and ThemePunch OHG (“Essential Grid,” “us,” or “we”) governs your use of all services (“Services”) and products (“Products”) offered on our website. By accepting these Terms & Conditions (“Terms”), making a purchase, or using our Services, you confirm that you are of legal age and competent to enter into this Agreement.
Licensing
We grant you a non-exclusive, limited license to use the Essential Grid plugin and other Products sold through our website, in accordance with these Terms (“License”).
1. Plugin Licensing
For a comprehensive understanding of your rights and obligations related to the Products, please refer to the specific license page on our website.
2. Live Updates
Live Updates of Essential Grid 4 are free for every site, with or without a license. Sharing or reselling your license key is strictly prohibited.
A license gives access to the Premium Features, as defined in our License Terms, on the sites of its plan for a 12-month period from the date of purchase. To keep the Premium Features after this period, you’ll need to renew your license. One-time (“lifetime”) and CodeCanyon licenses, Envato Extended included, keep everything they include on Essential Grid 3. On Essential Grid 4, premium add-ons and templates already installed on a site registered under Essential Grid 3 keep working; new Premium Features need a yearly license.
3. Delivery
Upon successful payment, you should expect an email within one hour, often sooner, which will guide you to the “Account” page on our website. There, you’ll be able to generate your license key(s). If for any reason you do not receive this email, you can navigate directly to your account page. If necessary, you can reset your password using the link provided below the login form.
4. Intellectual Property
You hold no intellectual or exclusive ownership rights to any of our Products. All Products are the property of ThemePunch OHG and are provided “as is” with no warranties, to the extent permitted by law. Statutory warranty rights of consumers and liability for intent, gross negligence and injury to life, body or health remain unaffected.
5. Site Content
All content on essential-grid.com is exclusively owned by ThemePunch OHG. Unauthorized reproduction or use of the content, for either commercial or non-commercial purposes, requires prior written consent from us.
6. Refunds
We process refunds in compliance with our Refund Policy. Make sure to review this policy before submitting any refund requests. We may amend our Refund Policy; changes apply to new purchases and renewals.
7. Support
Ticket support is part of a yearly license; it ends 12 months after the purchase unless the license is renewed. One-time (“lifetime”) and CodeCanyon licenses include no ticket support on Essential Grid 4; a support period promised at purchase is honored until it ends. The unauthorized sharing or resale of your license key is a violation of this agreement and will lead to the immediate termination of your support license. As long as you maintain at least one active yearly license in your account, you’ll remain eligible for our support services.
8. Transactional Emails
By purchasing Essential Grid, you consent to receive transactional emails related to your license. These may include changes to the license, updates to these Terms, and license expiration notifications.
9. Account Suspension
We reserve the right to suspend or terminate your support license for good cause, in particular a breach of these Terms.
10. Pricing, Recurring Billing, and Payment Methods
Orders are processed by Paddle.com as Merchant of Record; Paddle’s Buyer Terms apply, including any statutory right of withdrawal. We reserve the right to modify pricing and renewal rates. Stored payment methods will only be billed for the original license and not for any subsequent licenses unless you provide explicit authorization.
11. Cancellation
You can cancel your license at any time via the “Account” page on our website. No refunds will be granted for cancellations made before the license term ends.
12. Privacy
Your personal data is used strictly for internal purposes and will not be sold or shared with third parties, except as needed to provide our Services. Please refer to our Privacy Policy for more details.
13. Disclaimer of Warranty
We cannot guarantee compatibility with all third-party plugins, themes, or browsers. Support for such conflicts will be provided at our discretion.
14. Limitation of Liability
To the maximum extent permitted by law, neither we nor our suppliers or resellers shall be liable for any indirect, special, incidental, or consequential damages of any kind. Statutory warranty rights of consumers and liability for intent, gross negligence and injury to life, body or health remain unaffected.
15. Jurisdiction and Venue
This Agreement is governed by the laws of Germany. You agree to the exclusive jurisdiction and venue of German courts for all disputes arising from this Agreement. This choice of law does not deprive consumers of the mandatory protection of the law of their country of residence. The exclusive venue applies only if you are a merchant, a public-law entity, or have no general venue in the EU.
16. General
By placing an order, you acknowledge that you have read, understood, and agree to these Terms. We may modify these Terms; changes apply to new purchases and renewals.