Things to do
Please go through the following steps to make sure that you receive your account information and can proceed with logging into your dashboard and using your product license.
In case you still have problems with accessing your account, please contact us here.
Please note that we only provide account related support via this email. For regular customer support, please turn to our Help Center.
Purchased here at essential-grid.com
Username
The email address you purchased Slider Revolution or Essential Grid with. It is the first part of our purchase process to enter the email address.
You also received a receipt from our payment processor Paddle and a “Welcome” email from us in the corresponding inbox. If you missed these mails please check your spam folder or “Promotions” tab.
Password
Right after your first purchase you were asked to set a password to enter our member dashboard (we additionally added the link to our “Welcome” mail mentioned before).
In case you forgot your password, no worries, there is a “Forgot your password?” link below the login form of https://account.essential-grid.com. Just use your Username (see paragraph before) to set a new password.
Imported From CodeCanyon
Username
In case you imported your CodeCanyon licenses to our dashboard and you also didn’t have a essential-grid.com or essential-grid.com account before, an account was created with your Envato email address.
You also received a “Welcome” email from us in the corresponding inbox. If you missed these mails please check your spam folder or “Promotions” tab.
Password
We put the link to set your password in our “Welcome” mail mentioned before.
In case you forgot your password or our mail went missing, no worries, there is a “Forgot your password?” link below the login form of https://account.essential-grid.com. Just use your Username (see paragraph before) to set a new password.
